Command Dispatching Audio and Video Recording – DCLog ES、DCLog EP、DCLog EC

Record Every Detail, Command and Dispatch

With the continuous development of society, public service and public safety have become the top priority of various industries and departments. Effective on-site command, dispatch and processing capabilities for major emergencies in command dispatching centres of various industries have also become one of the important symbols of modern management.

Command dispatching centres involves communication interaction, video exchange, data scheduling, information display and many other aspects. DCLog can completely and safely transcribe each command dispatching process into data files that can be played repeatedly and forwarded to the ASR engine. In addition, ensuring 100% voice capture while complying with the safety and compliance of command dispatching centres. Furthermore, meeting the requirement of comprehensive information recording in command and dispatch process.

Capture 100% Data While Ensuring Safety and Compliance

With the development of economy and society along with the continuous improvement of the legal system, the industry scope of the command dispatching centres has become more extensive than ever. The public has also put forward higher requirements for the response and adapt capabilities of the command dispatching centres.

DCLog supports massive data volume architecture. The method of flexibly using hardware/software shunting to perform lossless massive data distribution, thus effectively avoiding the problem of packet loss caused by high network card load due to huge data. At the same time, it also supports 1+1, N+1, N+M and other high-reliability architectures, with recording stability that can reach 99.99%. Most importantly, meets the practical needs of command dispatching in public security, subway, port, various departments and command centres at all levels.

Protect Your Data, Protect Your Interest

Data security. Sensitive data is encrypted and save into database using AES 128 algorithm. Payment card industry data security standard (PCI-DSS 3.0) is compiled to fulfil the compliance goal of the regulatory requirement. Recording file will not contain key sensitive information of the customer.

Transmission security. The communication between client and server is encrypted using HTTPS and SSL method. The content in data transmission is using AES256 encryption while SFTP is optional for file upload and archive to ensure data security.

User security. User hierarchy and user permission are used to restrict the live monitoring and playback of every recording which prevents the intrusion of eavesdropper. Bcrypt is used to ensure user security incorporating with salt encryption method.

File Authenticity. Inserting digital information into voice file, watermark information into screen recording file will ensure authenticity during the process of voice or video file transfer.  It is proven that the following principles can be effectively implemented to avoid legal risk while ensuring 100% certainty of digital document evidence.

Support Linux and Windows OS, Better Fulfil Maintenance Requirements

Besides from supporting various versions of the Microsoft Windows OS, DCLog also support other Linux OS with x86 architecture system such as CentOS, Euler, OpenEuler, Redhat, SUSE, ubuntu and UOS; and Linux OS with arm architecture system such as OpenEuler and UOS. Above mentioned Linux OS will be an important consideration since public cloud and private cloud of software are slowly migrating to Linux OS.

Product Combination Provides Complete Solution

DCLog is one of the customer experience intelligence management product series. Products such as ISCM, IBAE, SoIP, MoIP, IMAM, VideoOPTI, etc. can be formed as a complete yet flexible intelligent security and compliance management solution. Each product from the combination can also be used alone or combined used. Furthermore, it effectively helps companies to promptly discover and eliminate risks while keeping the damage at minimum. Ultimately, makes better use of safety and compliance to create greater value.

All New Recording System, Provide Solution to 100% Conversation Compliance

Listening to each recording require huge manpower and not all recorded conversations are being listened to locate an issue. Random listening is being used to actively locate an issue and due to the massive amount of recording, only management compliance effect is effective but not actual effect. With the application of artificial intelligence technology, recording system able to provide full intelligent compliance and visualized subtitles. This is helping company to increase the intelligent security and compliance management into another high level, to prepare for any internal and external challenges.

Complete Product Suite, Provide Possibility for Sustainable Development

We intensively focus on R&D and develop “security & compliance” intelligent management related products. After years investment and research, we have accumulated rich industry leading experience in “security” and “compliance” and have developed a complete product series to provide customers with solutions at various stages of “security” and “compliance”. As the AI technology becomes increasingly mature, we will adopt more AI technology to develop our intelligent products to meet the “safety & compliance” need in the market and its sustainable development.

Related Product List

811-0002-002/L，DCLog ES Base Package (Linux)
811-0001-002，DCLog ES Base Package (Windows)
811-2700-001，DCLog Media File Encryption
811-9900-005，DCLog Voice Recording License for IP
811-9900-007，DCLog Voice Recording License for Analog
811-****-***, Product is not all listed out, please call for inquiry