Listening to each recording require huge manpower and not all recorded conversations are being listened to locate an issue. Random listening is being used to actively locate an issue and due to the massive amount of recording, only management compliance effect is effective but not actual effect. With the application of artificial intelligence technology, recording system able to provide full intelligent compliance and visualized subtitles. This is helping company to increase the intelligent security and compliance management into another high level, to prepare for any internal and external challenges.

Remark: Intelligent recording system can be applied in various scenario, this table is only displaying example of Intelligent Tagging for Violation Detection and Call Type Categorization. Please contact us for more scenario.